A deliberate capability plan — not a collection of trends.

A staged pathway connecting service governance, digital strategy, and enterprise transformation.

1. 1
2. 2
3. 3
4. 4
5. 5

1. 1DPI

   Completed
   ITIL 4 Strategist: Direct, Plan and Improve
   Completed · July 2026
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2. 2DITS

   In Progress
   ITIL 4 Leader: Digital & IT Strategy
   Target exam · August 2026
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3. 3SL

   Designation Milestone
   ITIL 4 Strategic Leader
   Target · August 2026
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4. 4T V5

   Scheduled
   ITIL Transformation (Version 5)
   Target completion · October 2026
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5. 5SL V5

   Target Designation
   ITIL Strategic Leader (Version 5)
   Target · October 2026
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1 completed · 2 in progress · 2 not started

1. In progress
   Cultural Awareness
2. In progress
   Leadership & Innovation
3. Not started
   Agentic AI Applied to Business Transformation
4. Completed
   Generative AI Applied to Digital Transformation
5. Not started
   Leadership for the AI Era

Strengthening executive judgment, strategic influence, and innovation leadership to drive cross-functional transformation across people, platforms, and performance.

Integrated leadership for AI-enabled transformation.